Rewards that flex with your business.
OtterOrder Rewards lets you set earning and redemption rules that match your margins, your product mix, and your customer experience. Create simple, powerful loyalty that grows revenue every time someone orders.
Connect OtterText to turn on SMS rewards instantly—works with AIM POS, Lightspeed, Square, AXIS.
Smart loyalty for modern venues
Rewards that work in real environments — lanes, courts, cafés, retail counters, and everything in between.
Earn Everywhere
Points are automatically earned from:
- QR lane ordering
- Self-service kiosks
- Pickup/delivery website
- Retail + café counters
Redeem in a Tap
Customers can claim points right inside the ordering flow — no apps, no downloads, no friction.
Encourage customers to keep coming back
A fully branded, SMS-powered loyalty system where guests join instantly by scanning a QR code, enter their phone number, and receive every reward, milestone, and reminder directly through OtterText.
Smart features built into every kiosk
Flexible Reward Percentages
Choose how much value customers earn on each category or item, allowing full control of your margins.
Visit & Spend Milestones
Reward customers on their 3rd visit, 5th visit, $100 spent, VIP tiers — whatever matters most to your business.
Birthday & Celebration Rewards
Delight customers with automated rewards tied to special moments.
Win-Back Flows
Bring guests back with personalized “We miss you” nudge texts after periods of inactivity.
Unified Customer Profiles
Track spend, order history, preferred items, and visit patterns across every ordering channel.
Multi-Area Loyalty Logic
Create separate reward tiers for café, retail, range lanes, courts, rentals, or designated zones.
Brand-Forward Display
The loyalty experience is fully branded — matching your logo, colors, and tone from start to finish.
Redemption Anywhere
Guests redeem rewards during checkout across QR, kiosk, website, or curbside.
Reward Expiration Controls
Set customized expiration dates to drive urgency and increase redemption rates.
Bring all your customers’ rewards into one place
When OtterText Rewards is connected to your POS (AIM, AXIS, Trident1, Square, Lightspeed), points earned in-store automatically flow into OtterOrder. Guests redeem everything during checkout — whether they earned it at the café, retail counter, range lanes, or online.
One rewards system. Every ordering channel.
QR, kiosks, website, curbside, and in-person orders all earn and redeem rewards automatically—giving customers more reasons to return.